Effective Date: September 2024

At Digital Plus, we are committed to providing timely and efficient delivery of our products. Below is our Shipping Policy which outlines the details regarding shipping of physical products. Please review this policy to understand our shipping procedures and related terms.

1. Shipping Costs

  • Buyer Responsibility: Shipping costs are calculated based on the weight, size, and destination of the package and are the responsibility of the Buyer.
  • Shipping Fees Calculation: Shipping fees will be displayed at checkout before you complete your purchase.

2. Delivery Times

  • Physical Products: Delivery of physical products within India typically takes 7 business days from the date of order confirmation.
  • Digital Products: Digital products are delivered instantly via email or chat upon successful payment confirmation.

3. Order Processing

  • Processing Time: Orders are processed within 1-2 business days. You will receive an email confirmation once your order has been shipped.
  • Tracking Information: Tracking details will be provided once the order is dispatched, allowing you to monitor the delivery status.

4. Shipping Methods

  • Courier Services: We use reliable courier services for shipping physical products to ensure timely and secure delivery.
  • International Shipping: Currently, we only offer shipping within India. We do not provide international shipping services.

5. Shipping Address

  • Accurate Information: Please ensure that your shipping address is accurate and complete. We are not responsible for delays or issues caused by incorrect or incomplete shipping information.
  • Address Changes: If you need to change the shipping address after placing an order, please contact our customer support as soon as possible. Changes may not be possible once the order has been processed.

6. Delivery Issues

  • Lost or Damaged Items: If you receive a damaged or incorrect item, please contact us within 24 hours of receipt. We will investigate the issue and arrange for a replacement or refund if necessary.
  • Order Tracking: Use the tracking number provided to check the status of your shipment. For any issues with tracking or delivery, contact our customer support team for assistance.

7. Contact Information

For any questions or concerns about our shipping policy, please reach out to us at:

  • Email: Contact@digitalplus.work
  • Phone: 9442882666
  • WhatsApp: 601128620411
  • Address: #43, Lake Side Road, Dasrahalli, Bangalore, India